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Complaints and Comments

If you have a complaint or comment this can be made in a number of ways. You can contact the Practice Manager, by telephone, write a letter or by calling in at the surgery. We have a complaints procedure which you can download: Click here

Business Manager: Nick Derbyshire

By Email:

By Post:

Tideswell Surgery
Parke Road
SK17 8NS

By telephone: 01298 871396

You can also contact NHS England County Customer Contact Centre.


By post:

NHS England
Po Box 16738
B98 9PT

By telephone: 0300 311 22 33

If patients are not satisfied with the way their complaint has been dealt with by the provider or commissioner, they can contact the Parliamentary and Health Service Ombudsman (PHSO)


By Post:

The Parliamentary and Health Service Ombudsman,
Millbank Tower

By Telephone: 0345 015 4033

Help and support is also available from your PALS on 0800 783 7279 - press 4

We also have a Comments/suggestions box in the waiting room, with some slips of paper and a pen if you wish make any comments or suggestions whilst visiting the surgery.

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!